LiveWatch Review

Ideal For

  • Customers who prefer a DIY install with a balance between price and high-tech features

  • Home and small business owners tired of long-term, expensive contracts

Pros

  • 24/7 Professional security monitoring

  • Alarm alerts via SMS, email, & web

  • 100% wireless system and monitoring via smartphone

  • Risk-free cancellation policy

  • A+ BBB rating

​Cons

  • No professional installation service available

  • Equipment items can be priced higher than other leading competitors 

Bottom Line

LiveWatch Security is a trustworthy and reliable brand with years of experience and more than enough power to protect your home. Whether it is home automation and energy management or robust anti-burglary protection – LiveWatch can deliver it all for an incredibly affordable fee.

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Why Go With LiveWatch

Founded by a paramedic in 2002, LiveWatch Security was born out of an individual’s knowledge of law enforcement and emergency services – and the desire to deliver more. Recognizing the need for home security that was both trustworthy and affordable, LiveWatch’s CEO developed his award winning system to be interactive, robust and cost-effective. Leveraging wireless technology and taking advantage of the smart phone market, LiveWatch has received rave reviews in national news shows around the country including CBS, NBC, CNN, Fox News, Smithsonian, The Oprah Winfrey Network and more.

LiveWatch is accredited A+ by the BBB for over a decade, making a considerable name for itself as one of the most capable home monitoring and automation companies in North America.

What They Offer

LiveWatch is not just a security system, it is a complete monitoring and control network designed to make your home safer, more efficient and family friendly. It keeps you and your loved ones protected through phone, cellular and interactive monitoring using top grade products including motion detectors, entryway sensors and touch screen keypads. Innovative automation capabilities allow customers to control light levels and temperatures throughout their home too, saving time and money around the clock.

The outstanding hardware required for LiveWatch monitoring comes with a two-year warranty and a one-year guarantee. You will also only be using the best equipment, manufactured by market leading Honeywell and General Electric. However, if you do not like your system you can simply return it within 365 days for a full refund on your equipment.

Depending on your selected security package, LiveWatch’s wireless system come with 2-3 sensors, a console and keychain remote. The GE consoles that come with each package can connect up to forty sensors, detectors, and smart home appliances. Package pricing varies starting at $34.95 and goes up to $49.95. Video streaming and security cameras are available with their most expensive monitoring package.

Livewatch pricing

More Reasons to Choose LiveWatch

With over 200,000 people using LiveWatch today, the DIY solution is not difficult to setup on your own. Once purchased, LiveWatch technicians work with you to determine your security needs and budget and then pre-program the components specifically for your home. When you receive your system at your door, every sensor is conveniently labeled so you know where to place it. You just need to unbox, place the sensors and activate.

LiveWatch believes that a maze of sensors is not necessary to properly secure your home. With a few well-placed door and motion sensors, you will have two layers of protection for a fraction of the cost of traditional wired systems.

What’s Unique About LiveWatch?

LiveWatch offers some of the industry’s most affordable, cutting edge home security options. Their Plug&Protect offering is a smarter, simpler approach to home security that costs 30-50% less than traditional security systems.

ASAPer for Added Speed and Security- LiveWatch uses their patented and exclusive As Soon As Possible Emergency Response ("ASAPer”). ASAPer alert system connects and responds 10x faster in emergencies. This interactive urgent messaging system sends you and your family group alert messages seconds after an alarm is triggered and lets you resolve the alarm from your smartphone, tablet or computer. The standard response rate for the industry is 5.5 minutes. Using ASAPer, LiveWatch alerts customers within 30 seconds of an emergency.

Crash & Smash - This is an extra line of defense that automatically triggers an alarm if someone tries to destroy or tamper with your alarm panel.

Anytime Cancellation Policy- If you cancel within the first year you must send your equipment back. However, if you cancel after the first year you get to keep your equipment. No questions asked.

Livewatch advanced home monitoring

Security Services

The LiveWatch security model is built around the award-winning GE Simon XTi 1.0 Wireless touchscreen panel, which controls and monitors devices around the home. These devices include traditional motion and entryway sensors but also include special units like pet-resistant motion detectors, image sensors and remote door locks that can be controlled online. Along with protecting your home and family from criminal break-ins, LiveWatch is also equipped with full energy management systems – meaning that you can remotely adjust lighting levels and temperatures via an interactive thermostat. Smoke detectors and flood sensors also offer environmental protection. They also offer servicing from other the leading alarm companies such as Alarm.com and Honeywell Total Connect.

Monitoring Services

LiveWatch really comes to the forefront when we talk about monitoring. Security operatives are on shift around the clock at LiveWatch’s main communications hub – affording customers 24/7/365 protection from a number of threats. Monitoring can be conducted through phone or cellular connections. They offer 2-way voice communication for emergency situations. The system delivers real time email, text message and push notifications on smart phones to instruct customers about potential threats to their home – while keeping a log of every single action.

Their ASAPer sends you mobile alerts seconds after an alarm is triggered – 10x faster than the competition. You can resolve the alarm from your smartphone or computer. If you are unavailable, their monitoring center will dispatch the police for you.

Livewatch beautiful features

Mobile Readiness

LiveWatch is fully mobile ready, with all of its equipment built with wireless connectivity and the free iPhone, Android, Blackberry and Windows apps available for download. All products are interactive and can be controlled or automated through the latest GE security panels, from anywhere in the world with an internet connection. Remote control door locks can be opened, alarms can be armed or disarmed, thermostats raised or lowered, all from a smart phone thousands of miles away. Homes can even be fully automated through this system, programmed with specific dates and times for specific actions.

Help & Support

LiveWatch users have access to a vast array of online resources to troubleshoot their problems. There are volumes of material on the website’s knowledgebase which is normally more than enough for everyday problems. Customers can also contact the support team via telephone, online chat and a ticket stub system. The customer service office is open 7 a.m. to 9 p.m. CT Monday through Friday, 8 a.m. to 5 p.m. CT Saturday, and closed Sunday. Technical support is accessible 24/7/365 using their toll-free phone number.

LiveWatch Review In Short

For anyone that wants a do-it-yourself home security system or a home owner that is tired of long-term, expensive contracts, LiveWatch is an excellent choice. Being 30%-50% cheaper than the competition without sacrificing quality monitoring and service, LiveWatch can deliver it all for an incredibly affordable fee. Their decade long A+ rating with the BBB, an advanced emergency response system in place, and a one-year guarantee makes LiveWatch a low-risk security service provider.

Taking all factors into account: customer service, price, equipment, ease of installation and of course their one-year guarantee, it is hard to find a better complete security package than those offered by LiveWatch.

Livewatch mobile readiness

About LiveWatch

LiveWatch was formed in 2002 by a Director of the county EMS service who saw the importance of fast communication and response times during an emergency. The security systems of the time were simply not good enough. LiveWatch was on a mission to create cutting-edge home security that would be accessible and affordable to ordinary families.

Today LiveWatch is still carrying out and expanding upon that vision by developing innovative home security solutions like ASAPer, which is the fastest system for connecting with your loved ones in an emergency. The systems may be more powerful than they were in 2002, but their day-to-day goal remains the same: treat every customer like a family member and make sure they get only the best and simplest solutions for their individual safety needs.

Address

LiveWatch

522 West Bertrand

PO Box 215

St. Mary's, KS 66536

Contact Details

Phone: 866-964-1047

Facebook: https://www.facebook.com/LiveWatch

Twitter: https://twitter.com/LW_Security

Google+: https://plus.google.com/+Livewatch-Security

 
 

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